Version 2026-10-24
Terms of Service
Who we are
Scro is a product of NOVAX Limited, a Hong Kong software company. NOVAX Limited is the seller and operator of the Scro service. thenovax.com
The service
Scro turns an idea into an explainer video: pick a style, create a character, approve a storyboard, then spend credits to render frames and clips. Subscriptions and payments run through Stripe.
Accounts
You must give accurate contact details and keep your sign-in safe. You are responsible for projects, characters, and photos on the account.
Credits and payment
Storyboard drafts are free until you approve them. Rendering frames or video spends credits. Spent credits are not refunded because you dislike a finished clip, unless that render failed and the product already marked the credits as returned.
Your content
You keep rights in what you upload. You license Scro to process it to run the service, including sending it to video-generation providers. You must have the right to upload it.
AI output
Images and video are model output. Review them before you publish. Scro does not promise a particular business result.
Updates
Terms are versioned. When the version changes, you must accept again after login before the workspace opens.
Contact
Questions about these terms? Contact NOVAX Limited at cs@thenovax.com.